Chip Enabled Debit Card

Enjoy peace of mind with your chip-enabled debit card*. Your chip-enabled debit card adds an additional layer of protection during transactions at a chip-enabled terminal. Your new chip card will also work at locations that only accept magnetic stripe cards. Rest assured, if your card is ever lost or stolen, you’ll pay nothing for unauthorized purchases. If you will be traveling out of the country just complete the form below so we can make sure your First Federal Savings Bank Debit Card will work for you.

Tips to Protect Your Debit Card

Enjoy peace of mind with your chip-enabled debit card*. Your chip-enabled debit card adds an additional layer of protection during transactions at a chip-enabled terminal. Your new chip card will also work at locations that only accept magnetic stripe cards. Rest assured, if your card is ever lost or stolen, you’ll pay nothing for unauthorized purchases. If you will be traveling out of the country just complete the form below so we can make sure your First Federal Savings Bank Debit Card will work for you.

• Get in the habit of checking your accounts regularly. You can do this by signing up for online banking.

• You should check every transaction (large & small amounts) to make sure you recognize it and that it was a transaction you performed. Contact First Federal Savings Bank if you find any suspicious activity on your account.

• If you use your card at an unusual location from your normal activity, your card may be declined. Geographic limitations are often put on cards as a safeguard and more detail can be provided to you if you call and tell us you are traveling outside of the area.

• If your card is declined when you perform a signature-based transaction, try running the transaction again using your pin. The transaction may have been declined as a security precaution restricting transactions with your card.

• Sign up with Notifi that will inform you when transactions occur on your account.

• Update your contact information with First Federal Savings Bank. We are unable to contact you about a suspicious charge unless we have your current phone number.

• Copy the customer service phone number from the back of your debit card and keep the number in a separate location from your purse or wallet.

• Avoid using ATMs that appear dirty or in disrepair. These ATMs may be fake machines set up to capture card information.

• Do not use ATMs with unusual signage, such as a command to enter your PIN twice to complete a transaction.

• Watch out for ATMs that appear to have been altered. If anything on the front of the machine looks crooked, loose, or damaged, it could be a sign that someone attached a skimming device.

• Avoid using the ATM if suspicious individuals are standing nearby. Criminals may try to distract you as you use the machine to steal your cash or watch as you type your PIN.

• As you key in your PIN, cover the keypad with your other hand to block anyone, or a camera, from viewing the numbers you type.

As always, we welcome you to contact us at 618-566-2343 with any questions about your account. Our representatives would be happy to talk with you and to discuss ways we can help you avoid fraud on your debit card.

CardValet

Enable your fight against debit card fraud with our customized real-time alerts. Getting started is easy, cardholders simply download the CardValet app on your mobile phone and customize alert preferences and settings.

Features include:

• location-based alerts and controls
• usage alerts and controls
• on/off settings
• financial features

Notifi

Notifi enables you to choose your alerts, how you receive those alerts (email, text, push notification), where you receive alerts (mobile device, email, online), and even when you receive them.

Wires

First Federal Bank offers domestic wire transfers. Contact us today at 618-566-2343 for more information.

ACH Origination

Efficiently disburse employee payroll through direct deposit or electronically collect receipts through direct payment from any bank in the United States. Business customers can set up recurring ACH transactions allowing funds to be sent as often as you need.

Other Additional Services

• State of Illinois Notary services
• State of Illinois License plate renewal stickers
• St Clair County, Illinois Real Estate Tax payments
• Clinton County, Illinois Real Estate Tax payments
• Stop payments
• Safe Deposit Boxes